Employee Retention: Integrity

Businessman pointing at INTEGRITY

 

When two individuals sit down for the first time whether it be on a date, negotiating a business deal, or even an interview, judgements are formed as to whether the other individual will make a good fit in his/her life. Additionally, thoughts and ideas are being created as to whether or not one may be capable of adding benefit to this other person’s life. Each individual has his/her best face on and is likely showing only the best personal qualities, which is necessary in establishing a positive first impression. However, if one or both of the individuals are not honest in divulging their beliefs and values during this preliminary stage of the relationship, eventually things will come to a head, promises will become idle, stagnation and conflict will begin to occur, and the relationship will inevitably end—likely on not-so-good of terms. This same application is similar to the hiring process.

During the hiring process, first impressions happen on both sides of the desk, much like a first date. The interviewer is ensuring the candidate is qualified for the position, while also making sure both the position and company will be a good fit for the candidate’s lifestyle. Additionally, the interviewee is forming his/her opinions on the company while sizing up the position’s duties to his/her capabilities. However, as with any new relationship, a foundation of integrity and honesty must be built between both parties to ensure expectations are met, thus leading to a positive working relationship and high employment retention.

Much like the excitement of dating, getting someone to join your team is often the easy part. But like marriage, making sure the employee stays loyal, active and excited about the direction of the relationship, and not looking for a change may be more complex. Assume the interviewee accepted the offer and starts the new position, but the culture or benefits is not what was sold in the interview process. This immediately jeopardizes the company’s integrity, legacy, and changes the relationship between its employees. The employee begins to wonder if he/she made the right decision in joining this partnership.

It is important for the employer to remain both respectful and honest during the preliminary stages of employment. Both sides of the table need to fully understand the expectations of one another and how each are going to contribute to this forming relationship, as well as what each will receive from the relationship. As an employer, this means evaluating your company’s benefits, work-life balance, office culture and ensuring that while you are hiring quality personnel to help your company thrive, you are likewise reciprocating their contributions by following through with your promises of competitive pay, benefits, growth opportunities, and a respect for the employees’ lives outside of the office.

All successful relationships begin with a good first impression. But first impressions must be honest, not feigned. If growth is promised during the interview process, ensure opportunities are extended. If a respect for work-life balance is promised, make sure that respect is given. Honesty on the employer’s part is monumental in ensuring employee retention.

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